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East Kent Hospitals University NHS Foundation Trust
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Accident and emergency (A and E)

Images showing ambulances and the Accident and Emergency department at William Harvey Hospital
Phone before you go - guide to urgent care




William Harvey Hospital, Queen Elizabeth The Queen Mother Hospital and Kent & Canterbury Hospital are currently experiencing very high demand on our A&E services. Please only call 999 or attend A&E for serious or life threatening illnesses or injuries. If it is not an emergency, please contact your GP. 

For full details on your urgent care options in east Kent, please take a look at our guide to urgent care

5 April 2013 



Full A and E services are provided at William Harvey Hospital, Ashford, and Queen Elizabeth The Queen Mother Hospital, Margate, 24 hours a day, 365 days a year.

Emergency Care Centre

An Emergency Care Centre is provided at Kent and Canterbury Hospital. This treats adult patients with acute medical illness (e.g. heart attack or stroke) and has a minor injuries service (for injuries such as fractures and sprains) for all age groups. The Emergency Care Centre is open 24 hours a day, 365 days a year.

Emergency treatment for children

Children needing emergency treatment can be treated at the A and E departments at William Harvey Hospital, Ashford, and Queen Elizabeth The Queen Mother Hospital, Margate.

Children in the Canterbury area with minor injuries (e.g. suspected broken arm) can be treated at the Emergency Care Centre at Kent and Canterbury Hospital.

The Kent and Canterbury Hospital can see children requiring emergency care between 9:00am and 4:00pm Monday to Friday. Outside these hours and at weekends children should be taken to A and E departments at William Harvey Hospital, Ashford, or Queen Elizabeth The Queen Mother Hospital, Margate.

Minor Injuries Units

A Minor Injuries Unit is provided at Buckland Hospital, Dover.

Opening times:

  • Monday to Friday: 09:00 - 19:00hrs
  • Saturday, Sunday and Bank holidays: 10:00 - 18:00hrs
  • Christmas Day and Boxing Day: Closed.