The waiting times are approximate and for information purposes only. Please note this is only the time to be seen and NOT how long your are likely to remain in the emergency department.
We cannot guarantee the times displayed will be the same as the length of time you will wait, although we will always aim to see you as quickly as we can.
Please remember, we provide care to the most critical cases first.
Please note: There are no Emergency Department services at Buckland Hospital, Kent & Canterbury Hospital or the Royal Victoria Hospital.
Buckland Hospital has a Minor Injuries Unit only
Kent & Canterbury has a Minor Injuries Unit and minor illnesses service
William Harvey Hospital has full Emergency Department services (Major and Minor illnesses)
Queen Elizabeth The Queen Mother Hospital has full Emergency Department services (Major and Minor illnesses)
Royal Victoria Hospital has a Minor Injuries Unit only (services provided by the Kent Community Health Trust)
Please use the tabs below to view further details about these services:
We have an Urgent Care Centre at Kent and Canterbury Hospital.
From 19 June 2017, this Centre will temporarily stop treating adult patients with acute medical illness (e.g. heart attack or stroke).
The Centre will be open for a minor injuries service (for injuries such as fractures and sprains) and minor illnesses for all age groups. The Urgent Care Centre is open 24 hours a day, 365 days a year.
Find out more about our Urgent Care Centre
There are also Minor Injury Units provided by other Trusts at hospitals and medical centres in Deal, Faversham, Folkestone and Whitstable.
Buckland and Kent & Canterbury Minor Injuries Units
These are Nurse Led Units run by Emergency Nurse Practitioners.
Children in the Canterbury area with minor injuries (e.g. suspected broken arm) can be treated at the Emergency Care Centre at Kent and Canterbury Hospital.
The Kent and Canterbury Hospital can see children requiring emergency care between 9:00am and 4:00pm Monday to Friday. Outside these hours and at weekends children should be taken to A&E departments at William Harvey Hospital, Ashford, or Queen Elizabeth The Queen Mother Hospital, Margate.
The following are links to leaflets and web sites that we think may be useful to patients attending A&E.
For a full listing of available resources please go to the Trust’s web directory of patient information
|Leaflet title / Website|
|Help for the bereaved: Accident and Emergency Department, William Harvey Hospital Ashford|
|Caring for children with minor burns|
|Caring for your minor burn|
|Burns First Aid and Prevention|
|About the consent form|
|How to look after your cast|
|Looking after your back slab|
|My healthcare passport: people who care for my health please read|
|Reducing the risk of a blood clot for patients with a plaster cast|
|Sprained ankle (under review)|