Privacy Notice Patient Preferencing

Last updated: 2022-08-09

This privacy notices supplements the East Kent Hospitals University NHS Foundation Trust Privacy Notice.

Personal Information

What data do you collect?

We collect and process the following personal data relating to you:

• your email address and mobile phone number

• your given name and last name

• your address and postcode

• your date of birth

• your NHS number (and any hospital identifiers used by East Kent Hospitals University NHS Foundation Trust)

We also collect and process:

• your communication preferences (i.e. whether you prefer to receive paper-based or digital letters)

• your accessibility preferences (i.e. whether you prefer to receive letters in an accessible format, such as braille)

• personal data relating to any nominated / alternative recipients

• your age (i.e. to determine whether you are an adult or child) and "Gillick Competance" (i.e. whether a clinician has determined that you should be communicated with as an adult or child irrespective of your age)

We may also collect and process:

• audit data and event logs

• online identifiers, like your Internet Protocol (IP) addresses

• whether you have accessed a letter digitally

The system also keeps a record of the letters and messages we have sent to you.

What do you use this data for?

We use this data to:

• enable you to manage your communication and accessibility preferences

• enable you to access your letters and messages online

• dispatch letters and messages to you in accordance with your preferences

Analytics

Patient Preferencing does not currently use any web analytics.

Cookies

We put small files called cookies onto your device when you access Patient Preferencing. These cookies are strictly necessary, meaning they are required for Patient Preferencing to function.