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Our Friends and Family Test scores

Trust-wide -September 2021

Maternity:        89.4% of patients recommend this Trust

A&E:                77.5% of patients recommend this Trust

Inpatient:         87.5% of patients recommend this Trust

Outpatients:    94.2% of patients recommend this Trust

Day cases:      96.1% of patients recommend this Trust


Buckland Hospital

Maternity:         View our maternity scores

UTC:                88.4% of patients recommend this hospital

Outpatients:     96.9% of patients recommend this hospital

Day cases:      100% of patients recommend this hospital


Kent and Canterbury Hospital

Maternity:         View our maternity scores

UTC:                90% of patients recommend this hospital

Inpatient:          88.7% of patients recommend this hospital

Outpatients:     94.5% of patients recommend this hospital

Day cases:      96.4% of patients recommend this hospital


Queen Elizabeth the Queen Mother Hospital

Maternity:        85.3% of patients recommend this hospital

A&E:                75.9% of patients recommend this hospital

Inpatient:         87.1% of patients recommend this hospital

Outpatients:    93.7% of patients recommend this hospital

Day cases:     97% of patients recommend this hospital


Royal Victoria Hospital

Outpatients:    94.2% of patients recommend this hospital

Day cases:      93.8% of patients recommend this hospital


William Harvey Hospital

Maternity:       90.3% of patients recommend this hospital

A&E:                71.7% of patients recommend this hospital

Inpatient:         86.5% of patients recommend this hospital

Outpatients:     93.4% of patients recommend this hospital

Day cases:      94.8% of patients recommend this hospital



Find out more information about the Friends and Family Test indicators >