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Our Friends and Family Test scores

Trust-wide - March 2021

Maternity:        91.3% of patients recommend this Trust

A&E:                84.5% of patients recommend this Trust

Inpatient:         93.5% of patients recommend this Trust

Outpatients:    94.2% of patients recommend this Trust

Day cases:      97.4% of patients recommend this Trust


Buckland Hospital

Maternity:         View our maternity scores

UTC:                90.5% of patients recommend this hospital

Outpatients:     95.7% of patients recommend this hospital

Day cases:      100% of patients recommend this hospital


Kent and Canterbury Hospital

Maternity:         View our maternity scores

UTC:                95.2% of patients recommend this hospital

Inpatient:          93.9% of patients recommend this hospital

Outpatients:     93.8% of patients recommend this hospital

Day cases:      97.0% of patients recommend this hospital


Queen Elizabeth the Queen Mother Hospital

Maternity:        93.4% of patients recommend this hospital

A&E:                85.2% of patients recommend this hospital

Inpatient:         93.7% of patients recommend this hospital

Outpatients:    94.8% of patients recommend this hospital

Day cases:     98.8% of patients recommend this hospital


Royal Victoria Hospital

Outpatients:    93.6% of patients recommend this hospital

Day cases:      97.1% of patients recommend this hospital


William Harvey Hospital

Maternity:        98.5% of patients recommend this hospital

A&E:                84.0% of patients recommend this hospital

Inpatient:         92.8% of patients recommend this hospital

Outpatients:     93.8% of patients recommend this hospital

Day cases:      96.7% of patients recommend this hospital



Find out more information about the Friends and Family Test indicators >