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Our Friends and Family Test scores

Trust-wide -May 2021

Maternity:        90.3% of patients recommend this Trust

A&E:                75.6% of patients recommend this Trust

Inpatient:         87.4% of patients recommend this Trust

Outpatients:    93.3% of patients recommend this Trust

Day cases:      96.4% of patients recommend this Trust


Buckland Hospital

Maternity:         View our maternity scores

UTC:                84.3% of patients recommend this hospital

Outpatients:     94.7% of patients recommend this hospital

Day cases:      97.6% of patients recommend this hospital


Kent and Canterbury Hospital

Maternity:         View our maternity scores

UTC:                90% of patients recommend this hospital

Inpatient:          94.3% of patients recommend this hospital

Outpatients:     93% of patients recommend this hospital

Day cases:      97.6% of patients recommend this hospital


Queen Elizabeth the Queen Mother Hospital

Maternity:        84.3% of patients recommend this hospital

A&E:                78.3% of patients recommend this hospital

Inpatient:         85.8% of patients recommend this hospital

Outpatients:    94.2% of patients recommend this hospital

Day cases:     95.6% of patients recommend this hospital


Royal Victoria Hospital

Outpatients:    93.5% of patients recommend this hospital

Day cases:      100% of patients recommend this hospital


William Harvey Hospital

Maternity:       92.4% of patients recommend this hospital

A&E:                66.7% of patients recommend this hospital

Inpatient:         85.1% of patients recommend this hospital

Outpatients:     92.4% of patients recommend this hospital

Day cases:      94.6% of patients recommend this hospital



Find out more information about the Friends and Family Test indicators >