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You are in: » Patients and visitors » Information for patients » Giving Feedback » Patient Advice and Liaison Service » How we have responded to complaints

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How we have responded to complaints

On this page, you can download case studies of recent complaints and how we handled them.

NEW! Parliamentary and Health Service Ombudsman - Quarter 2 2015-16
Parliamentary and Health Service Ombudsman - Quarter 1 2015-16
Parliamentary and Health Service Ombudsman - Quarter 4 2014-15

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