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Our hospitals:

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Please complete this form to make a complaint

Complaints about your own care:

Please complete the form below.

Complaints about someone else's care:

Please complete the form below, but note that we will need written consent from the patient to proceed. Please print out this consent form and if you are able to scan the completed form attach it to the form below or email to
ekh-tr.patientexperienceteam@nhs.net 

Alternatively, please send it by post to:

PET
Kent and Canterbury Hospital
Ethelbert Road
CANTERBURY
CT1 3NG

Complaints about someone who has died:

If the patient has sadly died, please contact PET for further information about how to complain on behalf of someone who has died.

Telephone: 01227 783145

Keeping a copy of your complaint:

Please keep a copy of your complaint for future reference.


Please note that due to a small technical issue, this form may trigger a security warning on your browser. The form is safe to use and we are working to fix the issue.

If you would rather not use the form you can register your complaint by phone or email.

  • Phone on: 01227 783145 or 01227 864314

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Complaints Form

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