Caring for patients with COVID-19 

Patients who have tested positive for COVID-19 are being cared for in isolation in our hospitals at the Queen Elizabeth The Queen Mother Hospital in Margate and William Harvey Hospital in Ashford.

They are being cared for by our highly specialist and experienced teams in line with Public Health England and NHS guidance.

We would like to thank our staff for continuing to work tirelessly to care for our patients.

Please follow all our infection control measures:

  • Do not come to the hospital if you are feeling unwell, including with cold or flu symptoms
  • Wash or gel your hands as soon as you enter the hospital and again when you arrive and leave a ward or other clinical area.


Patient advice

If you have symptoms associated with Coronavirus including a new continuous cough and a high temperature and you live alone, you are advised to stay at home for 7 days. Please do not attend hospital.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, you and anyone you live with who does not have symptoms can return to their normal routine.

The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.