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Emergency Department average waiting times

We provide care to the most critical cases first - so if your condition is not serious you could be waiting much longer. If you would like to find alternative services, please visit Health Help Now, or contact your GP / NHS 111 if you are unsure.

For full details on your urgent care options in east Kent, please take a look at our guide to urgent care.

William Harvey
Queen Elizabeth The Queen Mother
Kent & Canterbury
What do these times mean?
Produced by: EKBI

Our ratings

East Kent Hospitals University NHS Foundation Trust was inspected by the CQC in July 2015.

Read about how we have improved and our Trust and Hospital ratings on our CQC Update webpage.

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How are we improving?

We are committed to working together to make positive changes for our patients. 

Each month we publish a report which outlines what improvements we are making and how we are progressing on implementing our changes.

Please take a look at our latest Special Measures Action Plan for details.

Our values

We care so that:

  • People feel cared for as individuals
  • People feel safe, reassured and involved
  • People feel teamwork, trust and respect sit at the heart of everything we do
  • People feel confident we are making a difference

Read about our vision and mission


You can read more news in our archive.

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Dates for your diary

Board meetings held in public - (please note changes below)

Friday 10 June 2016, 1pm *New Time*
Lecture Theatre, Queen Elizabeth The Queen Mother Hospital, Margate

Friday 5 August 2016  Cancelled

Friday 9 September 2016, 9.30am *New Date*
Lecture Theatre, Queen Elizabeth The Queen Mother Hospital, Margate 

For other dates, full venue details, agendas and minutes from previous meetings - please see the 'Board of Directors' section of our website.

Talk to us

Would you recommend us to your family or friends?

Talk to us
Read about the Friends and Family test and see what our scores are  


We are committed to delivering the very best service by listening to you and learning from your experiences.

Please visit our Patient Experience section for all the information.

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We know that research and innovation leads to better care and outcomes for patients and and we want to place it at the heart of what we do.   Find out about our dynamic research and innovation service...

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