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If you need to get in touch with us, please choose an option from the dropdown list below:

Emergency Department estimated waiting times

We provide care to the most critical cases first - so if your condition is not serious you could be waiting much longer. If you would like to find alternative services, please visit Health Help Now, or contact your GP / NHS 111 if you are unsure.

For full details on your urgent care options in east Kent, please take a look at our guide to urgent care.

Patients in A&E Estimated wait time
William Harvey
Kent & Canterbury

What do these times mean?
Produced by: EKBI

Our ratings

East Kent Hospitals University NHS Foundation Trust was inspected by the CQC in July 2015.

Read about how we have improved and our Trust and Hospital ratings on our CQC Update webpage.

CQC logo

How are we improving?

We are committed to working together to make positive changes for our patients. 

Each month we publish a report which outlines what improvements we are making and how we are progressing on implementing our changes.

Please take a look at our latest Special Measures Action Plan for details.

Our values

We care so that:

  • People feel cared for as individuals
  • People feel safe, reassured and involved
  • People feel teamwork, trust and respect sit at the heart of everything we do
  • People feel confident we are making a difference

Read about our vision and mission


  • Health Minister praises Trust's progress
    Staff at the William Harvey Hospital, Ashford, were delighted to welcome the Minister of State for Health Philip Dunne this week.
  • Come along to our Annual Members' Meeting
    Our Annual Members' Meeting will be held on Thursday 6 October
  • New Chemotherapy Unit
    Work on the brand new Chemotherapy Unit at William Harvey Hospital is scheduled to begin in October.
  • Trainee Pharmacists
    The Pharmacy Department at EKHUFT are thrilled with the feedback from our most recent cohort of trainee and foundation pharmacists working across our three main pharmacy sites.
  • British Transplant Games
    Eleven inspirational transplant athletes from across Kent, all who have overcome serious illness, have achieved a host of medals competing in the annual British Transplant Games 2016
  • Whooping Cough Vaccine
    Pregnant women can help protect their babies from whopping cough (pertussis) by getting vaccinated from the 20th week of their pregnancy.

You can read more news in our archive.

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Dates for your diary

Board meetings held in public - (please note changes below)

Friday 7 October 2016 - 9:30am (New Time) 
Boardroom, William Harvey Hospital

Friday 9 December 2016 - 2pm   
Boardroom, Kent & Canterbury Hospital

For other dates, full venue details, agendas and minutes from previous meetings - please see the 'Board of Directors' section of our website.

Talk to us

We are committed to delivering the very best service by listening to you and learning from your experiences.

Please visit our Patient Experience section for all the information.

Would you recommend us to your family or friends?

Read about the Friends and Family test and see what our scores are  

Get involved

You can support your local hospitals and help make a difference by: 

Celebrating our achievements

CHKS Top40 Hospitals winner
Shortlisted - Patient Safety Awards 2016

Research and Innovation

Research and Innovation

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