Citizens Advice Bureau

Service name
Citizens Advice Bureau
Service description
Offers free, confidential, impartial and independent advice from over 3500 locations. These include high streets, community centres, doctors' surgeries, courts and prisons. Our advice helps people resolve their problems with such things as debt, benefits, employment, housing and discrimination. The Service is available to everyone.

Advice may be given face-to-face or by phone. Most bureaus can arrange home visits and some also provide email advice. A growing number are piloting the use of text, online chat and webcams. Search for your local bureau to see the full range of services it provides.

Contact details
Citizens Advice Bureau, Canterbury
  • 3 Westgate Hall Road (off St Peters Lane), Canterbury, CT1 2BT
  • Telephone: 01227 452762 (Advice line: 0344 8487978)


Citizens Advice Bureau, Swale-Sittingbourne 
  • Swale House, East Street ME10 3HT
  • Telephone: 01795 417666 (General Enquiries); 0344 8487978 (Advice Line)    

Citizens Advice Bureau, Swale-Faversham 

  • 43 Stone Street, Faversham, Kent, ME13 8PH
  • Telephone: 01795 417666 (General Enquiries); 0344 8487978 (Advice Line)



Citizens Advice Bureau, Ashford

  • Seabrooke House, Church Road Ashford, Kent, TN23 1RD
  • Telephone: 01233 626185


Citizens Advice Bureau, Folkestone

  • Units 4-6 Princes Gate, George Lane Folkestone, Kent, CT20 1RH
  • Telephone: 01303 241435


Citizens Advice Bureau, Dover and Deal 

  • Maison Dieu Gardens, Maison Dieu Road, Dover CT16 1RW
  • Telephone: 0344 8487978


Citizens Advice Bureau, Herne Bay

  • 185/187 High Street CT6 5AF
  • Telephone: 01227 740647 (General Enquiries); 0344 8487978 (Advice Line)