We have invested heavily in our heart services over recent years to bring you state-of-the-art facilities for heart procedures at the East Kent Cardiac Catheter Suite (William Harvey Hospital, Ashford) and the Heart Centre, Queen Elizabeth The Queen Mother Hospital, Margate. We diagnose and treat a full range of heart disorders.
Hospital Chaplains are here for everyone. You do not have to be in any way ‘religious’ to ask to see a Chaplain. Most of us, at one time or another have to face searching questions and make difficult decisions, and at times like these it’s good to know that there is someone to listen, to support, to encourage, or to question.
East Kent’s Chemotherapy units provide anti-cancer and supportive treatments in a comfortable out-patient setting. At present, out patient care is given at Cathedral Day Unit at K&C and Viking Day Unit at QEQM, and on our mobile chemotherapy unit which travels to different sites in Kent. This allows us to continue to treat as many patients as we can at the William Harvey Hospital while we expand and train our workforce, to ensure we provide an optimum service.
Having a baby can be an exciting but daunting time for women and their partners, there is a lot to think about and plan for. There are many questions and choices to make so we hope the information on this website will help you. Our aim is to work in partnership with you, your partner and family to achieve a happy, healthy pregnancy and birth.
We offer a wide range of children's services across our hospitals. William Harvey Hospital (WHH) in Ashford and Queen Elizabeth The Queen Mother Hospital (QEQM) in Margate have dedicated Paediatricians and qualified children's nurses providing inpatient care. Both hospital have Special Care Baby Units and QEQM has a Neonatal Intensive Care Unit. Kent & Canterbury Hospital in Canterbury has a Children's Assessment Unit for Outpatient appointments and Day Surgery.
We provide a local, community service for children and young people aged 0 - 19 years who may need specialist help from a Speech and Language Therapist, Occupational Therapist or a Physiotherapist.
We provide a range of services for patients with chronic pain. Our chronic pain webpage is intended to answer your questions about the services available from us, your treatment, the staff who will be treating you, and where you can find further information regarding your condition.
We provide a comprehensive clinical service to the hospitals and the community by screening, diagnosing/excluding disease and monitoring response to treatment and drug therapy.
Clinical photography is used to visually record a patient’s medical condition and form part of the patient’s notes. Clinical photographs are taken to help doctors and other health professionals to monitor clinical conditions. They are often used as part of the planning process alongside other tests such as x-rays, scans and blood tests.
This takes place in one of the accredited hospitals within the bowel cancer screening programme which currently is Kent and Canterbury Hospital but will eventually include the Queen Elizabeth The Queen Mother Hospital, and William Harvey Hospital.
We are committed to improving services by listening to patients, their families and carers. Please let us know what your concern is so that we might try to put it right or to explain what happened and why. You have our absolute assurance that we will not penalise you (or the patient) in any way or treat you differently as a result of you raising a concern.
We are committed to improving services by listening to patients, their families and carers. Please let us know what has gone wrong so that we might try to put it right or to explain what happened and why. A complaint may be made by a patient, or by someone acting on behalf of the patient or person, with their consent. It is important to remember that when someone is making a complaint on behalf of a patient, the Trust cannot respond to the concern without the patient’s consent.
Complementary therapy is the name given to therapies which aim to work alongside traditional therapies but not replace it. The aim of all complementary therapies is to bring more balance to the body. Each individual is unique and this approach seeks to treat the person as a whole.
All our staff are committed to providing care so that patients feel cared for as individuals, that they feel safe, reassured and involved in their care and so that they feel that attendance at hospital has made a positive difference. If you feel that the service you have received rates a pat on the back for a member of staff or the team that treated you, please let us know.
You have our absolute assurance that we will not penalise you (or the patient) in any way or treat you differently as a result of you raising a concern. Feedback helps us to improve our services leading to positive experiences for our patients and their relatives or carers.