Welcome to East Kent Hospitals

Call 111 or visit 111 online when you need urgent medical help


The pressure on all NHS services across Kent and Medway has risen significantly due to the higher infection rates in the community we’ve seen in recent weeks. All our hospitals are extremely busy and we expect that to continue over the coming weeks.

The NHS across Kent and Medway is working together to provide support where needed and have cooperated to ensure we have opened more critical care beds. We’re continuing to provide cancer and other urgent operations.

If you have an appointment, please still attend. If we need to reschedule an appointment you will be contacted directly. 

Please see our Coronavirus advice page for information and advice on coming into hospital. 

If you have a video appointment, please visit our video appointments page.

If you are pregnant, please visit our maternity page for advice. 

Restrictions on visiting are in place to keep patients safe. For more information on visiting restrictions, please visit our information and advice page. The Patient Advice and Liaison Service (PALS) can help you send a special message, happy birthday or anniversary wishes to your loved one to cheer them up and let them know you are thinking of them. Read more about sending a message here

The latest NHS information and advice about Coronavirus (COVID-19) symptoms and what to do if you feel unwell is available on the NHS website.

Contact us

Book a test via the Patient Portal

You can book some tests, such as a blood test or ECG, on our Patient Portal, using the information your GP has given you.

For all other enquiries, please choose an option from the dropdown box:

Check the latest Coronavirus updates

Coronavirus: latest information and advice

Information for patients and visitors

Travelling to your hospital appointment

The Trust, like the rest of the NHS, has preparations in place to ensure essential services for patients can continue to be available if local traffic routes are disrupted, in the same way it prepares for other potential disruptions, from heavy snowfall to flooding. If you have an appointment, please still plan to attend. If we need to reschedule your appointment we will contact you. 

Please allow plenty of time for your journey, and ensure you are well-prepared for potential disruption to your journey. Please check the latest travel updates before you set off. 

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Maternity Update

Read the latest updates and information for Maternity Services at East Kent Hospitals

We are recruiting

Click here to search our vacancies and apply today

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Need urgent treatment - contact 111

Keep A&E for emergencies only. Please contact NHS 111 first online or by phone.

Find out more about NHS 111

Contact NHS111 if you require urgent care

Our ratings

East Kent Hospitals University NHS Foundation Trust was inspected by the CQC in May 2018 with a further inspection in October 2018 of our children's services at William Harvey Hospital, Ashford and Queen Elizabeth The Queen Mother Hospital, Margate.

Read about how we have improved and our Trust and Hospital ratings on our CQC Update webpage.

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Our future

We are keen to hear views from patients and public to help shape the future of local health services.

We are working in partnership with other health and care providers across east Kent, as well as the whole of Kent and Medway, to develop proposals to improve the quality of the care we provide.

Find out more about our plans and how you can get involved

Our values

We care so that:

  • People feel cared for as individuals
  • People feel safe, reassured and involved
  • People feel teamwork, trust and respect sit at the heart of everything we do
  • People feel confident we are making a difference

Read about our vision and mission

Talk to us

We are committed to delivering the very best service by listening to you and learning from your experiences.

Please visit Complaints and PALS for all the information.

Would you recommend us to your family or friends?

Read about the Friends and Family test and see what our scores are  

Get involved

You can support your local hospitals and help make a difference by: 

Diary dates

Board of Directors Meeting

  • Date: 11 February 2021
  • Time: 9.30am

For full details of our board meetings and how to attend, please visit the 'Board of Directors' section.

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