Welcome to East Kent Hospitals

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Stay at home to help the NHS during Coronavirus


The latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways, is available on the NHS website

If you have symptoms of coronavirus, please do not attend A&E or hospital, you do not require testing for COVID-19. If you do not improve, or if your symptoms worsen, seek advice from NHS 111. 

Changes to hospital services at this time

We are providing many planned hospital appointments by telephone or video link. Please do not physically attend the hospital for an outpatient appointment unless we call you and ask you to do so.  

Our emergency services are operating as normal and are safe to use. So if you have concerns about your health, eg, if you are suffering from chest pain, please seek help as normal.

If you are pregnant, please visit our maternity page for advice. 

We’d like to assure our patients and the public that our staff are both practised and skilled in treating patients with infectious diseases and we are confident in our procedures for dealing with this virus. The Trust has robust infection control measures in place and is following the most up to date national guidance and procedures at all times.

For more information on changes to hospital services during this time, including visiting restrictions, please visit our information and advice page.

Would you like to send a message or a birthday wish to a loved one in hospital?

The Patient Advice and Liaison Service (PALS) would love to help you send a special message, happy birthday or anniversary wishes to your loved one to cheer them up and let them know you are thinking of them! Read more about sending a message here

Contact us

Click here to change or cancel your outpatient appointment

Tell us if you need to change or cancel your outpatient appointment.

For all other enquiries, please choose an option from the dropdown box:

Check the latest Coronavirus updates

Coronavirus: latest information and advice

Information for patients and visitors

Maternity service update

Maternity Update

Read the latest updates and information for Maternity Services at East Kent Hospitals

We are recruiting

Click here to search our vacancies and apply today

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Where to go for urgent care

Find out where to go for non-life threatening accidents or injuries.

Please save A&E for people who urgently need life-saving treatment.

Find your minor injuries unit

Our ratings

East Kent Hospitals University NHS Foundation Trust was inspected by the CQC in May 2018 with a further inspection in October 2018 of our children's services at William Harvey Hospital, Ashford and Queen Elizabeth The Queen Mother Hospital, Margate.

Read about how we have improved and our Trust and Hospital ratings on our CQC Update webpage.

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Our future

We are keen to hear views from patients and public to help shape the future of local health services.

We are working in partnership with other health and care providers across east Kent, as well as the whole of Kent and Medway, to develop proposals to improve the quality of the care we provide.

Find out more about our plans and how you can get involved

Our values

We care so that:

  • People feel cared for as individuals
  • People feel safe, reassured and involved
  • People feel teamwork, trust and respect sit at the heart of everything we do
  • People feel confident we are making a difference

Read about our vision and mission

Talk to us

We are committed to delivering the very best service by listening to you and learning from your experiences.

Please visit our Patient Experience section for all the information.

Would you recommend us to your family or friends?

Read about the Friends and Family test and see what our scores are  

Get involved

You can support your local hospitals and help make a difference by: 

Diary dates

Board of Directors Meeting

  • Date: Tuesday 19 May 2020
  • Time: 9.45am

For full details of our board meetings and how to attend, please visit the 'Board of Directors' section.

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