How to access your outpatient letters online

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welcome to East Kent Hospital's patient portal

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patient preferencing is a new service that allows you to access your own patient letters on a variety of mobile devices and computers using a variety of web browsers in a secure way.

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The benefits of the new patient preferencing service are that it allows you to choose how you receive letters from East Kent Hospitals.

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You can select to receive letters by post or online through the portal. You can also choose to receive letters in Braille easy to read formats or in large fonts.

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How to set up your communication preferences.

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Open the sign in page then select continue with NHS login.

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Emily Duff is used as an example to demonstrate the process, please use your own login details to access patient portal.

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Enter the email you have previously set up then click continue. Enter the password you have previously set up and then click continue.

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Once you have successfully logged in you will be directed to the patient preferencing account.

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Setup process. You can select how you would like to receive letters you can elect to receive letters by email or by post.

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If you choose to receive letters by post you have the option of receiving them in an accessible format including easy read, Braille or large font.

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You will be able to check your postal addresses, correct and edit it if necessary to make sure your address details are up-to-date.

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Once your account is set up you will be able to view your letters you can find your letters by clicking on the letters link at the top of the communication preferences page.

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For more information or support with Patient Preferencing please visit our website. Thank you for watching.