Kent and Canterbury Hospital (K&C)
Please do not come to hospital or visit if you are feeling unwell in any way, including with cold, flu or covid symptoms. This will help keep patients safe from infections. If you have an appointment please request a new appointment.
How to find us
Plan your route
Vehicle entrances are off Ethelbert Road, or South Canterbury Road.
Useful websites:
Kentconnected.org - Plan your journey by public transport, car, cycle or by foot.
AA Map finder - enter your postcode, town or area to find online maps.
Google Maps - enter your postcode, town or area and the hospital postcode CT1 3NG
AA Route Planner - search for a route using your location and the hospital postcode CT1 3NG.
Follow @KentHighways for traffic and travel news or visit the Kent Government website
Types of car parks
There are 2 types of car park:
Automatic Number Plate Recognition (ANPR) – pay when you leave
To enter, drive to the car park entrance. The camera will read your number plate and the barrier will rise. You do not need to buy at ticket on arrival.
To leave, pay at the pay machine. You will need to enter your vehicle number plate. Payment is by contactless card, smartphone, or coin (correct change only).
After paying, return to your vehicle and drive to the exit. The camera will detect your payment and the barrier will rise.
Pay and Display - Pay on arrival
Buy a ticket from the pay machine on arrival. Display this in your car for the duration of your parking.
Car park locations
Car park 1
Located opposite the Children’s Assessment Centre / next to the Gate Clinic.
For clinics in the 1937 building, including oncology, Car Park 1 and Car Park 4 are the closest.
45 bays
Automatic Number Plate Recognition (ANPR) – pay when you leave.
To find this car park using what3words: ///ledge.minute.noting or visit what3words.com/ledge.minute.noting.
Car park 2
Located opposite Fracture clinic.
86 bays
Automatic Number Plate Recognition (ANPR) – pay when you leave.
To find this car park using what3words: ///pillow.wiped.riders or visit: what3words.com/pillow.wiped.riders.
Car park 3
Located at the Outpatients end of the site, outside the Haemophilia Centre
122 bays
Automatic Number Plate Recognition (ANPR) – pay when you leave.
To find this car park using what3words: ///voting.washed.sunset or visit what3words.com/voting.washed.sunset.
Car park Zone 4
Located outside the Medical Education Centre / opposite Day Surgery.
For clinics in the 1937 building, including oncology, Car Park 1 and Car Park 4 are the closest.
Pay and display - pay on arrival
Disabled parking
Designated disabled bays are outside the main hospital entrances. These are only for use by blue-badge holders:
22 outside the 1937 building
23 outside the Fracture Clinic
20 outside Outpatients
Patient Drop Off
Patient drop-off bays are located at the hospital entrances. These are for drop-off and pick-up only. Please do not wait or park there as space is limited.
Renal, Headway and Clinical Rehabilitation departments each have limited designated bays. Please speak to your clinical contact for further details.
Weekly permits and parking charges
Weekly permits are available from the pay machines.
On the touch screen, select option “Buy 7 day pass”
Enter your number plate, and pay £16.
Your vehicle will then be able to enter and exit the ANPR car park for 7 days from that point.
For details of parking charges, please see parking information and charges.
Restricted Parking areas
Staff parking areas
Staff parking areas are reserved for staff permit holders only. Please do not park in staff areas as you may receive a parking ticket.
Canterbury Medical Centre
The Canterbury Medical Centre is located on the hospital site at the top of Ethelbert Road. It is not operated by East Kent Hospitals. Please be careful not to park in their patient car park as you may receive a parking ticket from their car park operator.
Important notice - bus disruptions
From Wednesday 14 October, the bus stop outside the Fracture clinic will be closed during a period of improvement works on the site. Please use the bus stop by the Outpatients entrance, which will be operating as usual. You can check our map of K&C to plan ahead. We apologise for any inconvenience.
Bus services
Stagecoach route 25 provides frequent buses between the hospital and Canterbury city centre. At the city centre connections can be made with buses to and from outlying areas.
To plan your bus journey to and from the Kent and Canterbury Hospital, please use the Stagecoach journey planner or call Traveline on 0871 200 2233 (calls cost 12p per minute plus your phone company's access charge).
Kentconnected.org - Use the Kent Connected website to plan your journey.
Trains to Canterbury (Kent and Canterbury Hospital)
Canterbury East is the nearest rail station to the Kent and Canterbury Hospital. It is a short walk to the bus station. Canterbury West rail station is further, although several bus services run from there to the bus station. From the bus station you can catch bus service 25 or 25a to the hospital.
There are regular direct train services to Canterbury East from Faversham, Adisham, London Victoria and Dover Priory, as well as many other stations.
There are regular direct train services to Canterbury West from Margate, Ramsgate, Ashford and Maidstone, as well as many other stations.
Please visit the South Eastern Railway website for full details and times of rail connections and timetables.
For information on the PlusBus service, which adds unlimited bus travel around town when you purchase your train ticket, please visit the PlusBus website.
Kentconnected.org - Use the Kent Connected website to plan your journey.
East Kent Hospitals University NHS Foundation Trust provides a free non-emergency ambulance healthcare transport service for patients who have a clinical and medical need for transport, where their current mobility needs would not allow them to use their own, or public transport to get to or from an NHS health care appointment.
To find out if you are eligible, please see Getting to our hospitals by NHS transport.
Attending outpatients
Our outpatients entrance is closest to the South Canterbury Road end of Ethelbert Road, near Canterbury Medical Practice.
Please check our hospital map below for more information. The outpatients entrance is marked as Junction 11 on the map.
Hospital map
Download the Kent and Canterbury Hospital mapIf you have any problems finding your way at the hospital, please ask a member of staff who will be happy to help.
Visiting information
For information about visiting and our visiting times, see our visitor information.
Hospital accessibility
For help with a disability or long term condition, see our hospital accessibility information.
Facilities at Kent and Canterbury Hospital
Restaurant
The 'Food You Love' restaurant is on the ground floor of the old part of the hospital. Opening hours are:
Monday to Friday, 7.30am to 5pm
Saturday and Sunday, 8.30am to 4pm
Bank holidays, 8am to 4pm.
Chapel
The chapel is on the second floor of the old part of the hospital. It is open 24 hours a day. Main reception or ward staff can contact a chaplain for you. Find out more about our Chaplaincy Services.
Coffee Cart
A coffee cart selling tea, coffee and pastries is available Monday to Friday from 7.30 am to 5pm in the Outpatients department.
Shops
The League of Friends shops sell hot and cold drinks, sweets and snacks, newspapers, cards, basic toiletries, etc. The shops are situated:
In the main 1937 entrance:
Monday to Friday, 7.30am to 7pm
Saturday 8am to 4pm
Sunday closed
In Outpatients: Monday to Friday, 8.30am to 4pm
In the Fracture Clinic: Monday to Friday, 9am to 4pm.
Telephones
Public telephones and freephones for taxis are available at the main entrances of the hospital.
Facilities for inpatients
Volunteers take newspaper and trolley shops around the wards and run a ward library service.
Free Wi-Fi
Connect to 'EK-Hospital-Free-Internet' in the Wi-Fi settings on your smartphone or tablet
The hospital’s Wi-Fi password is hospital
You'll see our terms of use page - read through and follow the instructions
If you have any queries about Wi-Fi at our hospitals, please email ekh-tr.itsd@nhs.net
Other queries
For general queries, call the K&C switchboard telephone: 01227 766877.
You can also check our full A-Z of services for service contact details.