Access our online Patient Portal

East Kent Hospitals’ Patient Portal is a secure, online space where you can manage your upcoming appointments, letters and communication preferences.

Patient Portal features

View and manage your upcoming appointments

View your upcoming appointments, including details such as date, time, location and clinician (only for selected clinics).

For most specialities, you can also request to rebook or cancel your appointment.

Some hospital appointments are not yet available on the Portal. Find out more on our Patient Portal frequently asked questions.

View your letters and attachments

We now send most hospital letters online. This means you’ll get a text message or email telling you that your letter is ready to read.

You can read your letter in the Patient Portal – this is a safe website where you can also see your appointments.

Find out more about digital letters

Some hospital letters are not yet available digitally. Find out more on our Patient Portal frequently asked questions.

Tell us about any communication needs

Tell us if you have any additional needs when attending your appointments for example you have a visual or hearing impairment.

You can also tell us if you want your letters to be sent to you in Easy Read, Braille or Large Font.

Who can use the Patient Portal?

Patients must be over 16 years of age to access our patient portal. Under some circumstances, the Trust may be able to grant access to those under the age of 16.

Technical help

Login issues or Patient Portal help

For help with login issues or problems with our Patient Portal - complete our Patient Portal Help Form