Give us your feedback
Please share your feedback about your experiences at out hospitals. By sharing your experiences we can help to shape and improve our services for the future.
Website feedback
Spotted something wrong on our website? Please tell us so that we can fix it!
You can report all problems via our Website Feedback Form
Share your experiences
The Patient Participation and Action Group (PPAG) is a group of volunteers who share feedback from the perspective of patients’, carers and the wider community to help the Trust improve its services.
Full details of the Patient Participation Group and how to join.
If you have a story to tell about your experience of using our services, we’d like to hear from you. Your feedback will help us to understand our patient and carers’ experience of healthcare. With your permission, your story may be shared with the trust board. To share your story please visit our Patient Involvement page.
This survey is offered to in-patients during their stay with us to tell us about their experience. If you did not complete the survey during your stay in hospital, or would like to complete the survey on behalf of a family member, please use the link below. The survey is anonymous. Your feedback will be shared with the ward and with Trust managers and used to make improvements where needed.
If you are a family member or friend who provides unpaid care or support to a person who is an in-patient at East Kent Hospitals, we have a survey you can complete. The survey is anonymous. Your feedback will be shared with the ward and with Trust managers and used to make improvements where needed.
Leave feedback on the NHS website
Share your feedback with external organisations:
Feedback about our care or services
If you have a question or wish to raise a concern about your or someone else's care, you can complete our PALS Enquiry Form
To feedback your positive comments, or compliments, please complete our Compliments Form.
To raise a complaint please complete our Complaints Form