Inspirational support worker wins award

A support worker initially employed as part of a programme for students with special needs has been recognised with an award.

Jevon Gisby-Clark began working at the Queen Elizabeth The Queen Mother Hospital in Margate more than 10 years ago as part of the Bright Futures programme; a partnership between East Kent Hospitals, East Kent College, and Kent Supported Employment.

After completing placements in three areas of the hospital, including the emergency department, he was offered a permanent position and now works on the coronary care unit. He was presented with the Outstanding Support Worker award at the Trust’s Celebration Awards ceremony after being nominated by his colleagues. 

Jevon, 32, said: “I never thought I would be working for the NHS, but when I was given the opportunity to attend the Bright Futures course and challenge myself I began to realise what I could do.

“We began learning in a classroom in the hospital but we were also able to learn by working in the real world, and it was my first time ever in a workplace with big responsibilities and jobs given to me, which I didn’t ever see myself doing.

“It gave me so many new skills and I gained experience of working in a more advanced and professional way. The course matured me and gave me the confidence and the ability to work in the NHS.”

The award was presented by Khaleel Desai, East Kent Hospitals’ director of corporate governance, who said it celebrated colleagues who played a vital role in the delivery of great care, but were often behind the scenes.

He said: “Jevon’s story is also one of personal achievement and inspiration. Having joined the team through the Bright Futures Scheme in 2013, he has grown in confidence and capability, proudly completing his Care Certificate and proving himself capable of far more than he once thought possible.”

Colleagues described Jevon as someone who looks after his team with thoughtful acts, and goes above and beyond. Feedback from patients and colleagues consistently describes him as exceptional, and he uses his lived experience to help others, including mentoring students and new staff.

His nominator said: “Jevon treats everyone with respect, encouraging others with learning disabilities by his example, and showing daily that great healthcare is delivered by great people.”

Jevon said: “I’m so proud of myself and what I have achieved. I enjoy making staff and patients happy, and working in an environment where I feel safe and comfortable and I can be myself without feeling alone or uncomfortable.

“I get complimented on a day-to-day basis because I’m very good in my job role. I love being in a team with the best staff I could ever work with. 

“We laugh, we have fun, and together we give the best care to our patients. Coming to work every day for me is always my favourite part about working in my ward and for the NHS.”

Highly commended awards were presented to Helen Tyler, Jack Endicott and Josh Page.

Helen is a support worker on Birchington ward at the QEQM, who cares for patients and her colleagues, helping to boost morale and provide person-centred care.

Jack works in the emergency department at QEQM, and was nominated for his empathy and attention to detail which has improved patient experience.

Josh is a patient feedback co-ordinator, recognised for his dedication, kindness and professionalism in supporting teams.

The awards were funded by East Kent Hospitals Charity.