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East Kent Stoma Service

Stoma Department heatwave advice

1. Adhere to manufacturer’s instructions re safe storage of stoma accessories and in particular keep aerosols out of the heat e.g. not in hot cars

2. Have plenty of cold drinks, and avoid excessive alcohol, caffeine and hot drinks.

3.When travelling consider the use of a wipe version of an aerosol item in hot conditions.  

4.During excessive heat, wear light, loose fitting cotton clothes.

Find more advice and tips to have a safe summer here. 

Stoma Service

The service the whole of East Kent and includes caring for patients in our three acute hospitals, in patients homes and providing stoma clinics at our other hospital sites and in GP practices. 

The aim of our service is to introduce ourselves to patients prior to surgery and to provide support, education and adequate pre-operative preparation together with continuity of care throughout your stay in hospital.

This service is for all ostomates of any age and and their carers. This includes...colostomists, ileostomists, urostomists as the main stoma types but also fistula management and internal ileo-anal pouch patients.

As a stoma nurse team we want to work very closely with you. A group of ostomates have previously given us extensive feedback and have had a huge input into what our service looks like today.

Take a look at the Ostomate Agenda devised and owned by our stoma patient population.

Living with a Stoma

Obtaining your stoma supplies

Before you leave hospital, your stoma nurse will ensure you have 2-3 weeks' worth of stoma supplies to go home with. The stoma nurse will tell you how to re-order supplies via your GP surgery, as you will need a prescription from your GP each time. 

Please allow 10-14 days for the prescription to be processed, so you'll need to ensure you have sufficient stocks to last you during this time.

Fittleworth

Salts Medilink

General information

There's lots of information available for individuals living with a stoma covering all lifestyle aspects. Click on the following links for useful resources and information:

Dansac

Fittleworth

Salts Medilink

Tele Home Care 

Colostomy Association

Ileostomy and Internal Pouch Support Group
For Ileo-anal pouch individuals, consider visiting the St Mark's Hospital Support Group: 

Red Lion Support Group

Urostomy Association

Mitrofanoff Support

Bladder and Bowel Foundatio

Colostomy Irrigation

For information on colostomy irrigation please visit:

Colostomy Association

Cancer Diagnosis Support

Macmillan Cancer Support

Cancer Care Club

Carers' Support

Carers' Support Canterbury, Thanet, Dover

Children with Stomas

Junior Ostomy Support Helpline (JOSH) is available for parents or carers of children with a bowel or bladder issue. Their specially selected team of dedicated parent volunteers provide much needed emotional support when it is needed. 


24 hour helpline 0800 328 4257

JOSH is part of the Colostomy Association:

Colostomy Association 

Support is available in the form of breaks for families with children with stomas:

Break Away 

For further support you can visit:

Bladder and Bowel Foundation

Returning and recycling ostomy products

You may return clean, unused stoma supplies to your local stoma nurse who will arrange for them to be distributed to third world countries. Please ring the stoma department to arrange: 01233 616 646.

For details about our clinics, staff, support groups and events - please click on the tabs below.

Nurse-led clinics

Our nurse-led Stoma Clinics are by appointment only. 

Please note you may attend the nearest, most convenient clinic, even if you have had surgery at another hospital in the Trust. 

  • Buckland Hospital, Dover
    Outpatients Department
    Alternative Wednesdays 2:00pm – 5:00pm
    Support Group runs alongside Clinic days every second week

Once patients are three months post operatively, they will then be reviewed annually after that in their own GP stoma AUR (Annual User Review) clinic, care closer to home by one of our stoma nurses. Appointments will be sent out by the surgery in close collaboration with our service.

Our staff

This service covers all three acute sites (WHH, K&C, QEQM)

Alanda Tofte, Senior Matron and Clinical Lead for Stoma Services Stoma Support Service - 01843 235 161

Gail Tasker, Lead Stoma Clinical Nurse Specialist – 01233 616 646

Senior Stoma Nurse Specialists

Julie Bell, Rosalind Marshall, 

Stoma Nurse Specialist

Jacqui Irving, Mireille Hamson, Maria Culleton, Krystina Slade

Stoma Support Nurses

Debbie Hobson, Lisa Hanson.

Patient Co-ordinators

Jackie Hawes, Adrian Barrow.

Ann Burles (Volunteer administrative support).

Contact details: 

  • Single point of access phone number: 01233 616646 (0800 - 1800 Monday to Friday)
    (0800 - 1700 Saturday) 

  • Out of hours Stoma phone support line:01233 616646 (19:30 - 0800 Monday to Saturday and all day Sunday and Bank Holidays)

  • East Kent Stoma Nurse Team email: ekh-tr.stomasupport@nhs.net 

Getting to our hospitals

For information of getting to our hospitals by car, public transport or NHS transport, plus details of car parking availability - please see the link below:

Find your way around our hospitals

Click the links below to view and download maps of our hospitals:

Support groups 

Thanet Stoma Buddies

Meet at 2pm every second and fourth Thursday of the month at Portland Centre, Hopeville Avenue, St. Peters, Broadstairs, CT102TR.

We have a wide range of speakers visiting the buddies as well as suppliers. There is great feeling of togetherness and tea and coffee go great with the chat.

So please if you have a Stoma, please come and join the buddies.

Chairman Sandra Matthews - 01843-579035
Secretary  Phil Wendholt
Treasurer Jenni Archer
Prog Sec and Press Officer Bill Bell - 01843-822562

Stoma Friends Group Dover

This group meet every other Wednesday from 2-4pm at Buckland Hospital, Dover.

The group provide encouragement and support to fellow ostomates over a cup of tea or coffee. 

A wide range of speakers attend from stoma related areas giving the opportunity to take questions from patients.

Contact:

Mrs Mary Chatwin - 01304 242 128

Stoma Friends Group Ashford

This group meet on the last Thursday of the month from 2-4pm at the Paula Carr Centre, William Harvey Hospital in Ashford.

A programme is planned annually in advance and includes speakers from the various stoma manufacturers who discuss their latest products. They also arrange events throughout the year such as their summer afternoon tea and Christmas lunch.

Contact:

Ann McGregor - 01233 637549
Carol Hobbs - 01303 814 014 

Events

Our Wellbeing Day takes place on 7 October at Canterbury Cricket Ground.

Provisional times for the day are 10am-2pm but this will be confirmed nearer the time. 


Patients will be notified with more details nearer the time.


We look forward to seeing you there!

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