If you need medical help now, call NHS 111 or visit www.111.nhs.uk to find out which service is best for you.
NHS 111 can signpost you to the nearest service and, where appropriate, can book you an appointment at one of the urgent treatment centres in east Kent.
Urgent Treatment Centres
Urgent treatment centres provide treatment for minor injuries and illnesses that are urgent but not life threatening.
Urgent treatment centres are GP-led, open at least 12 hours a day (24 hours at the main hospital sites), and are equipped to diagnose and deal with many of the most common ailments people attend A&E for.
In a life-threatening emergency, please call 999.
Where are the Urgent Treatment Centres?
Click on the town/city below for information about each Urgent Treatment Centre.
* due to open in August 2020 but can still treat the majority of minor injuries. Phone 111 to check if they are the right place for you.
Important message about social distancing
Urgent Treatment Centres need to comply with government guidelines on social distancing and provide safe environments for both patients and staff.
We are encouraging people to call NHS 111 to book an appointment ahead of visiting. This means you won’t have to wait at a centre for an appointment and it will help ensure the safety of everyone.
Service Changes at Herne Bay Hospital, Deal Hospital and Faversham Health Centre.
Due to the current Covid-19 situation, from 6th April we are temporarily removing the x-ray service from Victoria Hospital in Deal, The Queen Victoria Memorial Hospital in Herne Bay, and Faversham Cottage Hospital in order to support our Radiology departments at QEQM, WHH and KCH. At this time we will still be operating an x-ray service at Royal Victoria Hospital Folkestone between the hours of 9am-5pm Monday to Friday, and at Buckland Hospital Dover between the hours of 9am-5pm Monday to Sunday.
Referrals from GP surgeries are being forwarded by the Surgery to the Radiology Department who are then arranging an appointment with the patient.
Referrals from MIU will be carried out at one of the other sites Kent and Canterbury, Royal Victoria Hospital Folkestone, Buckland Hospital Dover, or William Harvey Hospital or Queen Elizabeth the Queen Mother Hospital.
Any queries please contact the Radiology Department
For information on how we are taking measures to reduce the number of people in our waiting areas, please see our Coronavirus information pages.
