Clinical Service

Urgent Care

Urgent treatment centres treat minor injuries and illnesses that are urgent but not life threatening.

In a life-threatening emergency, please call 999

Where are the urgent treatment centres?

Urgent treatment centres can treat:

  • Sprains and strains

  • Suspected broken limbs

  • Minor head injuries

  • Cuts and grazes

  • Bites and stings

  • Minor scalds and burns

  • Ear and throat infections

  • Skin infections and rashes

  • Eye problems

  • Coughs and colds

  • Feverish illness in adults

  • Feverish illness in children

  • Abdominal pain

  • Vomiting and diarrhoea

  • Emergency contraception.

For details of all the Urgent Treatment Centres across Kent, please visit Urgent care | Kent Community Health NHS Foundation Trust (

How do you use this service?

You can go to an Urgent Treatment Centre without needing to book an appointment.

At William Harvey Hospital, please check in at the emergency department reception desk before attending the Urgent Treatment Centre.

Mental health help

If you are feeling anxious, low, or need urgent mental health help, please visit the Kent and Medway NHS mental well-being information hub.

Patient information

Browse our Urgent Care Patient Information Library

View our resources for Urgent Care, including patient information leaflets.

Urgent treatment

If you need medical help now, call NHS 111

You can also visit to find out which service is best for you.

NHS 111 can tell you where the nearest service is. They can also book you an appointment at one of the urgent treatment centres in east Kent.